Privacy Policy

Thank you for visiting harmonyestate.com.au

We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this online service.

Collection of Data

Our site uses technologies of third-party partners, such as NextRoll and Google Analytics, to help us recognise your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about our products that are likely to be of more interest to you. Specifically, NextRoll and Google Analytics collect information about your activity on our site(s) to enable us to:

  • Measure and analyse traffic and browsing activity on our site
  • Show advertisements for our products and/or services to you on third-party sites;
  • Measure and analyse the performance of our advertising campaigns;
  • To email updates

We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s) with NextRoll. This allows our partners to recognise and deliver you ads across devices and browsers. To read more about the technologies used by NextRoll/our partner and their cross device capabilities please refer to NextRoll’s Privacy Notice.

Opting-Out

Our partners, such as NextRoll, may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason you can use the following third party tools to decline the collection and use of information for the purpose of serving you interest based advertising:

The NAI’s opt-out platform networkadvertising.org/choices/
The EDAA’s opt-out platform youronlinechoices.com/

Sensitive information

If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.

Please do not give us other personal or sensitive information in our online contact forms. If we require personal and sensitive information from you to complete a transaction we will contact you directly via telephone and/or in person to arrange for this to happen.

Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other third party agencies, unless associated with Harmony Estate and that will assist with your enquiry. If you ask us about an issue that needs to be dealt with by another agency, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.

How we deal with complaints and requests

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.

You can contact us via the contact form located at radiuspg.com.au. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.

How we protect your Personal Information

We take reasonable steps to protect the personal information you may transmit to us from our online products and services. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. This online service is hosted by a credible external hosting provider in Australia. We train our employees about the importance of confidentiality and maintaining the privacy and security of your information.

Access to your Personal Information is restricted to employees and/or our project delivery partners providing a service to us and/or who need it to provide benefits or services to you.

Website analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy– external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google– external site.

harmonyestate.com.au also uses interfaces with social media sites such as Facebook, YouTube, Instagram, LinkedIn and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Contact us

If you require additional information regarding our Privacy Policy, please contact us on 1800 753 479 during EST business hours 9.00am – 5.00pm Monday to Friday.